Pawdoku Privacy Policy

This Privacy Policy explains how PuzzleWise ("we", "us" or "our") collects, uses and shares information when you use Pawdoku (the "Game"). By using the Game, you agree to the practices described in this Policy.

Information we collect

We collect only the information we need to run, improve and support the Game. Depending on the version of the Game you use and the choices you make, this may include:

• Device information, such as your device model, operating system, language, device and advertising identifiers, and your IP address and the approximate location derived from it.
• Usage information, such as when and how you play, the levels you complete, and the ads you see and interact with.
• Diagnostic information, such as crash reports and performance data.
• Purchase information, such as the items you buy and when you buy them. Payments are processed by the app store; we do not receive your payment card details.
• Information you send us, such as your email address, your name and the content of your message when you contact us.

We and our partners use device identifiers, such as the Android Advertising ID (AAID) and Apple's Identifier for Advertisers (IDFA), and similar technologies to collect this information. Your game progress and settings are stored on your device.

How we use information

We may use this information to:

• provide, maintain and improve the Game, and save your progress and settings;
• understand how the Game is used, and find and fix problems;
• show ads, including personalized ads where you allow them, and measure how ads and our marketing perform;
• detect and prevent fraud, abuse and security issues;
• personalize your experience in the Game;
• respond to your requests and communicate with you;
• comply with our legal obligations.

How we share information

We do not sell your personal information for money. We may share information with:

• service providers that help us operate the Game, such as analytics, attribution and crash reporting providers;
• advertising partners, including ad networks and mediation platforms, that show ads in the Game and measure their performance;
• app stores and payment processors, to complete your purchases;
• authorities or other parties, when required by law or to protect our rights, our users or others;
• a buyer or successor, if the Game or our business is transferred.

These partners process information under their own privacy policies. We work only with partners that provide the same or equal protection of your information as described in this Policy.

Our partners

Depending on the version of the Game you use and your choices, the Game may use the following third-party services:

• AppsFlyer SDK, provided by AppsFlyer Ltd.: AppsFlyer measures app installs, app launches and in-app events, attributes installs to the marketing campaigns that led to them, and helps detect install fraud. How AppsFlyer Ltd. uses information
• Google Analytics for Firebase, provided by Google LLC: Google Analytics for Firebase collects usage statistics, such as screen views, sessions and in-app purchase events, together with an app-instance identifier, to help us understand how players use the game. How Google LLC uses information
• Firebase Crashlytics, provided by Google LLC: Firebase Crashlytics collects crash reports and related device and app diagnostic information so we can find and fix crashes and bugs. How Google LLC uses information
• AppLovin MAX (AppLovin SDK), provided by AppLovin Corporation (Axon): AppLovin MAX shows ads in the game and runs mediation auctions among ad networks; AppLovin collects device and advertising identifiers, IP address and technical device and app data to serve, measure and personalize ads. How AppLovin Corporation (Axon) uses information
• Google AdMob (Google Mobile Ads SDK), provided by Google LLC: Google AdMob shows ads in the game and measures ad performance, using device advertising identifiers, IP-derived approximate location, ad interactions and diagnostic data for advertising, analytics and fraud prevention. How Google LLC uses information
• Google User Messaging Platform (UMP) SDK, provided by Google LLC: Google's User Messaging Platform shows privacy and consent messages (such as the GDPR consent form) and stores the player's consent choices so they can be passed to our advertising partners. How Google LLC uses information
• Google Play Billing Library, provided by Google LLC: Google Play Billing processes the one-time in-app purchase (for example, 'Remove Ads') on Android; payment details are collected and handled by Google Play, not by us. How Google LLC uses information

Ad mediation platforms may pass ad requests to other ad networks, which process information under their own privacy policies.

Advertising and your choices

The Game may show ads. Our advertising partners may use device identifiers and other information to show ads that are more relevant to you and to measure their performance. Where required by law, such as in the European Economic Area, the United Kingdom, Switzerland and some US states, we ask for your consent or give you a choice before showing personalized ads. On iOS, we do not track you across apps and websites owned by other companies without your permission. You can also reset or limit your device's advertising identifier in your device settings at any time.

Children

The Game is intended for users aged 13 and older and is not directed to children. We do not knowingly collect personal information from children under 13, or under the minimum age required in your country. If you believe a child has given us personal information, please contact us and we will delete it.

Data retention

We keep information only for as long as necessary for the purposes described in this Policy, unless a longer period is required or permitted by law. Game progress stored on your device is removed when you uninstall the Game.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, to withdraw your consent, and to lodge a complaint with a data protection authority. To make a request, email us at support@puzzlewise.games or see our data deletion page. We may keep certain information where necessary to provide the Game, to protect the Game and its users from fraud and abuse, to identify and fix errors, or to comply with legal obligations.

Security and international transfers

We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We and our partners may process information in countries other than the one where you live, where data protection laws may differ.

Changes to this Policy

We may change this Policy at any time. If we make material changes, we will let you know in the Game or on this page before they take effect. Continued use of the Game after the changes take effect means you accept the updated Policy.

Contact us

If you have any questions about this Policy or your personal information, email us at support@puzzlewise.games.